Friendly Solutions, LLC is in the business of acquiring charged off credit card debt at a steep discount and collecting those assets by placing the portfolios with highly qualified third party collection agencies.
The purchase and collection of charged off debt is not a new one – nor is it a small one as it is populated by a handful of large public companies and hundreds of small companies. Right now, and for the next several years, there is a huge oversupply of charged off debt available for purchase (because of the recession and high rates of charge offs at the very large banks). This excess supply allows a new and small market entrant, like Friendly, to purchase these assets at a discounted price.
Friendly expects to achieve above average collection results by the selection of collection agencies who utilize a unique strategy for working with consumers. The Applied Psychology strategy is unlike the typical “confrontation” strategy used by most collection agencies. Friendly has learned the strategy under the guidance of the person who developed it and, at the same time, built the largest and most successful collection agency in the nation.
The principals of Friendly Solutions, LLC are Michael Smith and Jeff Smith. Both are well known in the community and will be “hands-on” in the business. The Friendly Solution team prides itself on working closely with the selected collection agencies. Additionally, to facilitate the start up and operations, Friendly has engaged Success Support Systems (SSS) for training, consulting and support services. SSS consultants have deep backgrounds in banking and all facets of collection activity and will be especially valuable to Friendly for expert advice and guidance, identification, pricing and acquisition of portfolios, and selection and management of third party collection agencies.